Terms of service

Indoroute – Terms of Use

1. Introduction

Welcome to Indoroute, owned and operated by Amviant Tech Private Limited.
By accessing or using our website, mobile app, or digital platforms (“Services”), you agree to these Terms of Use. If you disagree with any part, please stop using the Services immediately.
Your continued use constitutes a binding agreement between you and Indoroute.

2. Scope

These Terms govern all access and use of our website, mobile app, software, and related tools.
Certain Services may have additional “Service Agreements,” which will apply along with these Terms.

3. User Eligibility

  • You must be at least 18 years old and legally competent to enter into a contract.
  • You agree to provide accurate and current registration data and maintain only one personal account.
  • The Services must only be used for lawful and personal purposes.
  • Posting defamatory, abusive, or illegal content is strictly prohibited.
  • Indoroute reserves the right to deny or terminate access to any user at its sole discretion.

4. Payments

  • Use of certain Services may result in charges (“Fees”).
  • All payments must be made in Indian Rupees (INR).
  • Indoroute is not liable for failed transactions, authorization issues, or any banking-related delays.
  • Taxes will apply as per prevailing law.

5. Indoroute Wallet

  • The Indoroute Wallet is a closed-loop system for in-app transactions.
  • Wallet value is not transferable, refundable, or withdrawable in cash.
  • Funds expire after 365 days of inactivity and will be forfeited if unused.
  • Loading is allowed via credit/debit cards, UPI, or net banking only.
  • Indoroute may limit or suspend wallets if any misuse or suspicious activity is detected.
  • Inactive wallets may be reactivated after completing due diligence.

6. Privacy & Data

  • The Privacy Policy governs how user data is collected and used.
  • You authorize Indoroute to access limited data, including:
    name, mobile number, vehicle number, device ID, location, IP, SIM usage, browser details, installed apps list, call/SMS metadata, ads engagement, and service activity logs.
  • You must ensure that any third-party data you share complies with consent and privacy laws.
  • Data processing may vary based on regional regulations.

7. Intellectual Property (IP)

  • All content — text, graphics, videos, code, UI design — is owned by Indoroute or its licensors.
  • Users are granted a limited, revocable, non-transferable license to use the Services for personal and informational purposes.
  • You may not copy, modify, distribute, reverse-engineer, or remove copyright notices without prior written consent.

8. Disclaimers & Limitation of Liability

  • Services are provided “as is”, without warranties of any kind.
  • Indoroute does not guarantee uninterrupted access, accuracy, or error-free performance.
  • Indoroute is not liable for data loss, downtime, or indirect, incidental, or consequential damages.
  • Downloads or use of materials from the platform are at your own risk.

9. Prohibited Activities

Users must not:

  • Post abusive, obscene, defamatory, or unlawful content.
  • Attempt unauthorized access, hacking, or probing of systems.
  • Upload viruses, spam, or harmful software.
  • Copy or redistribute platform content without authorization.
  • Engage in data scraping, reverse engineering, or automated data mining.
  • Violate intellectual property or privacy rights of others.

10. Technical Restrictions

Users may not:

  • Remove copyrights, trademarks, or ownership notices.
  • Link, mirror, or frame the Services without written approval.
  • Reproduce, disassemble, or exploit platform code or features.
  • Overload or disrupt Indoroute servers or networks.

11. Termination

Indoroute reserves the right to suspend or terminate user accounts at any time for violation of these Terms.
Upon termination, you must stop using all Services and destroy any downloaded materials.

12. Indemnification

You agree to defend, indemnify, and hold harmless Indoroute, its affiliates, officers, and employees from any claims, damages, or losses arising from:

  • Breach of these Terms,
  • Misuse of the platform, or
  • Violation of intellectual property or privacy rights.

13. Intellectual Property Infringement Notice

If you believe your IP rights have been violated, please email legal@indoroute.com with:

  1. Details of the infringed IP,
  2. URL or location of infringing material,
  3. Good-faith declaration,
  4. Contact information, and
  5. Authorized signature.
    False claims may result in account termination.

14. Dispute Resolution

  • Disputes will be resolved under the Arbitration and Conciliation Act, 1996.
  • Each party will appoint one arbitrator; the two will select a third presiding arbitrator.
  • Arbitration seat: New Delhi, India.
  • The decision shall be final and binding.

15. Governing Law & Jurisdiction

These Terms are governed by Indian law.
All disputes will be subject to the exclusive jurisdiction of the courts in Delhi, India.

16. Changes to Terms or Services

Indoroute may update, modify, or revise these Terms at any time without prior notice.
Continued use after changes means you accept the revised Terms.

17. General Provisions

  • Severability: Invalid clauses won’t affect the remaining provisions.
  • Entire Agreement: These Terms represent the full agreement between the user and Indoroute.
  • No Waiver: Failure to enforce any right doesn’t mean Indoroute waives it.
  • Third-Party Services: Indoroute is not responsible for products or services by external providers.
  • Advisory Disclaimer: Nothing herein constitutes financial or business advice.